she makes me so angry sometimes.

I hate that she asks me rhetorical questions but expects me to answer them. That she doesn't understand that being a business owner means sometimes you have to eat a few bucks to make the customer happy. Dude she can't even fork over $15 to put a stop payment on a check that the guy has yet to receive. I know if it was me on the other end of the line wondering where my money was I'd be pissed the hell off but what does it matter. I get to be the lucky person that gets to tell him that she's not going to do anything about it. I'd rather pay him out of my own pocket!